FAQs

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Can I cancel or modify my tree order after it has been placed?

Can I cancel or modify my tree order after it has been placed?

Can I purchase an extended warranty for my tree?

Can I purchase an extended warranty for my tree?

Can I track the status of my tree order?

Can I track the status of my tree order?

Do I need to pay for shipping a tree return?

Do I need to pay for shipping a tree return?

Do you offer any financing options for tree purchases?

Do you offer any financing options for tree purchases?

Do you offer international shipping for trees?

Do you offer international shipping for trees?

How do I initiate a return for a tree purchase?

How do I initiate a return for a tree purchase?

How long after my purchase to I have to return a tree?

How long after my purchase to I have to return a tree?

How long is the warranty period for trees?

How long is the warranty period for trees?

How much does shipping cost for tree orders?

How much does shipping cost for tree orders?

Is there a warranty on the trees I buy from your company?

Is there a warranty on the trees I buy from your company?

What are the shipping options available for tree orders?

What are the shipping options available for tree orders?

What is covered under the tree warranty?

What is covered under the tree warranty?

What is your company's return policy for tree purchases?

What is your company's return policy for tree purchases?

What is your estimated delivery time for tree orders?

What is your estimated delivery time for tree orders?

What payment methods do you accept for tree orders?

What payment methods do you accept for tree orders?